Tag Archives: Moderate Facebook Comments

How to Get Facebook App ID and Secret to Configure Facebook Comments Moderation?

If you are using Facebook Comments Moderation or Fancy Comments Pro plugin for Facebook Comments Moderation, follow the steps mentioned below to create Facebook App ID and Secret to save in the moderation settings.

Steps To Configure Facebook Comments Moderation

  1. Navigate to Facebook Developers section and login to your Facebook account, if you are not logged in already. This should not be your business account.Facebook Comments Moderation - Facebook Developer
  2. If you are here (at Facebook Developer section) first time, you will require to “Register as a Developer” (If you have already done this, skip this step and move to step 3). Click “Register” button.Register As Facebook DeveloperAccept the privacy policyFacebook Comments Moderation - Accept privacy policyYou may be asked other details as in following pictureFacebook Comments Moderation - Register as developer detailsNext, you will be shown a messageFacebook Comments Moderation - Register as developer completeAfter clicking Done, you will be redirected to the Apps page.Create New Facebook App
    Click Create App button and navigate to step 4.
  3. Click My Apps and then click “Create App” link
  4. Specify the name of your app in Display Name option (You can enter whatever name you like, but it’s recommended to enter your website or company name in this field), specify your Contact Email and click Create App ID buttonFacebook Comments Moderation - Create New App
  5. Click Set Up in “Facebook Login” section
  6. Select Web Facebook Comments Moderation Web
  7. Open your website homepage (at which you have installed the plugin) in browser, click the address bar so that website url gets highlighted, copy this url and paste it in Site URL option. Please make sure that this url includes http:// or https:// (for example: http://mywebsite.com or http://www.mywebsite.com)
    Click Save button
  8. Navigate to Settings > Basic section from the left sidebarFacebook Comments Moderation Basic Settings
    Click Show button in front of App Secret in Settings > Basic section in the left sidebar. Copy App ID and App Secret  and paste these in the Facebook App ID and Facebook App Secret options in the Moderation section in plugin settings. Facebook Comments Moderation Basic Settings
  9. Turn ON the Facebook app Status buttonFacebook Comments Moderation Make Facebook App Live
  10. Click Switch Mode in the Switch to Live Mode popupFacebook Comments Moderation Live Mode

How to Moderate Facebook Comments?

If you want to Moderate Facebook Comments and take full control over Facebook Comments made at your WordPress website, approve/disapprove/hide comments, blacklist words in the comments, ban users, add moderators, you should install Facebook Comments Moderation. If you have already installed the plugin, following are the steps to configure it.

Facebook Comments Moderation – Configuration

  1. After installing and activating the add-on, navigate to FB Comments Moderation page from left sidebar in admin areaModerate Facebook Comments Add-On Options
  2. Generate a Facebook App ID as described at the link http://support.heateor.com/how-to-get-facebook-app-id and save it in the Facebook App ID option OR if you already have one, save that in this option.
  3. After saving the Facebook App ID, you will see a link right below Facebook App ID option – “Go to moderation dashboard“. This link will redirect you to moderation dashboard where you will see the Facebook Comments made all over your website. If you are not able to see comments there, navigate to Facebook debugger tool (https://developers.facebook.com/tools/debug/og/object/) and fetch new scrape information for the webpage for which you are having issues to see comments. After fetching new scrape information, refresh the moderation dashboard.
  4. Facebook App Secret is required only if you want to show recent Facebook Comments via Heateor – Recent Facebook Comments widget that you can enable from the Appearance > Widgets page in admin areaModerate Facebook Comments - Recent Facebook Comments
  5. If you want to moderate the comments right from the webpage where comments are made, you can save your Facebook account numeric ID in the Moderator FB ID(s) option. Click the (?) icon before this option to get an idea about where to get the numeric ID associated to your Facebook account. After saving it and refreshing any webpage, you will see Moderation Tool option (2nd screenshot at https://www.heateor.com/facebook-comments-moderation/ page) in the Facebook Comments interface at your webpage. If you don’t see it, you need to fetch new scrape information as mentioned in the previous step.
  6. Other options are self-explanatory. You can click the (?) icon before the individual option to get an idea about that particular option.

GDPR Options

Moderate Facebook Comments GDPR Options

 In this section, you can configure the opt-in for the Facebook Comments to make it compatible to the EU-GDPR law.

myCRED Integration

Moderate Facebook Comments myCRED Integration

Here you can enable integration with myCRED plugin to reward website visitors for posting Facebook Comment.

Recent Facebook Comments

Moderate Facebook Comments - Recent Facebook Comments Section

Recent Facebook Comments section shows the Facebook comments made at your website after installing the Facebook Comments Moderation add-on and saving Facebook App ID and Secret. Comments posted at your webpages might or might not get saved here depending upon the privacy settings of the Facebook account of comment-poster.

Recovered Facebook Comments section is of not any use since the introduction of EU-GDPR law. This section displays recovered Facebook Comments only to the users who bought the add-on when recovering Facebook comments was a feature of the add-on.